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This page contains information about our shipping policies, methods, and restrictions. Can't find what you're looking for? Contact Us and we'll be happy to help!
All orders ship from our main warehouse location in Crystal Lake, IL via FedEx. GPSPRO can only ship to physical street addresses - no PO boxes.
Most orders for IN STOCK items placed by 3pm CST Monday - Friday will ship the same day, but orders for tracking devices MAY take up to 2 business days to process. Orders placed Friday after the 3PM CST cutoff time or on Saturday / Sunday / Holidays will ship on the following business day.
All orders ship via UPS or FedEx. GPSPRO can ship UPS or Fedex Ground, Express, 2nd Day, Overnight (including early AM where available), and Saturday Delivery. For all services, a "day" is a normal business day, not a weekend or holiday.
The map below shows an estimate of how many business days an order shipped via UPS GROUND delivery will take for deliveries within the US:
The map below shows an estimate of how many business days an order shipped via FEDEX GROUND delivery will take for deliveries within the US:
We email tracking numbers by 5pm CST the day your item ships. You can also Log In to your account any time and see the status and tracking number. Please note that your tracking number may not register with the carrier until the package actually leaves our warehouse later in the evening.
If there are any problems with your order (e.g. incompatible products, trouble with your shipping address, etc) you will be contacted promptly by phone and/or email, so please double check that the contact information you provide is accurate!
For your protection, your GPSPRO order MAY be shipped with a signature required.
WEATHER AND MECHANICAL FAILURE DELAYS: If your package is being delivered to an area affected by severe weather (snow, hurricanes, heavy rains and flooding, etc), please note that neither GPSPRO nor the shipping carrier can be held responsible for any delays caused by weather and UPS and FedEx do NOT issue shipping refunds for shipments delayed by weather. Additionally, neither GPSPRO nor UPS or FedEx is responsible for what the carriers consider "mechanical failures" (e.g. problems with one of their planes that results in a delivery delay). Always check your tracking information at UPS.com or FedEx.com for up-to-date information on your package's status.
GPSPRO reserves the right to cancel or void any coupon or promo code at any time. Expired, unauthorized or duplicate coupon or promo codes will NOT be honored.
